RETURNS & REFUNDS

Refunds for change of mind will not be accepted.

It should not be used, damaged and should be in the original packaging with tags. Product deals are limited time and limited stock promotions that once ordered and paid are non-refundable. The voucher issued must be utilized (redeemed) during the validity period of the voucher. Afiyah life is not liable for failure to redeem the voucher under any circumstances and cannot be refunded.

All refunds are processed within 2-3 working days by Afiyah life (processing times are shown in the table below). Further processing back to bank account may require additional time depending on the bank/ institution for which Afiyah life cannot be held liable.

Refund Type Refund SLA

Cash Cheque 3 days to process

Bank Deposit 3 days to process and 2 days to realize